Saturday, February 12, 2011

长江旅游游船有限公司 Yangtze Cruise & Tour Sdn Bhd

六天五夜之桂林~阳朔~贺州~肇庆~深圳

本来是不想写这篇的,不过想想还是和大家分享一下。

记得,如果下次你要选‘长江旅游游船有限公司’,千万不要拿以上那个行程,因为个人认为这行程除了前面那两天,其他的真的是差强人意,行程安排不以顾客为先,为了要在广州离境,竟然弄个4-5 小时车程从阳朔到贺州,再到肇庆逛街!

那我为什么拿这个行程?? 错了,我本来是要去昆明的!谁知临出发前长江才打电话给我说因为人数不够,不成团。当中的‘必七’(pik cik) 就别讲了,折腾一番之后选了这个桂林观光团。这是第一个不爽。

算咯对不?去旅行最重要是开心,所以我尽量告诉自己要‘算’,不要投诉。

怎知到因为旅行团的失误,竟然定不到早上从深圳转机到桂林的班机。结果?他们安排我们到‘莲花山’,走N级楼梯看邓小平肖像!然后?去逛街再去机场。

去到桂林已经累死了。

没关系,我尽量安抚母亲说明天的行程会恢复妥当的。总不能第一天就毁了心情嘛是不是?

哇,结果除了桂林和阳朔,其他的都是好几个小时的车程然后一天才走那么一个景点。就只因为他们包机(马航),所以把顾客通通弄到广州搭一架飞机离境。
在机上有其他旅客取不同的行程的(都是长江的旅客,包机嘛)也有个不怎么样的反馈,可想而知这以做中国团出名的旅游公司,现在已大不如前了。真可惜。

记得咯,你可以试长江其他的行程,但是这6天5夜的桂林团嘛,你可以考虑别家公司的了,比如珍珠假期的团,搭亚航直飞桂林,我的同事去过,口碑不错。







6D5N Guilin~Yang Suo~He Zou~Zhao Qing~Shen Zhen

I was thinking not to write this, but after few days, I still feel like say something, so here I am, sharing this little pieces of mind of mine.

Remember, if you ever wish to pick any trip from 'Yangtze Cruise & Tour Sdn Bhd', personally I would advise you not to take the itinerary above. As the itinerary is customized to suit their need instead of customer. Means, for the sake making all customer depart from Guang Zhou Airport (as they chartered the plane), they've customized an itinerary that took 4-5hrs ride from Yang Shuo to He Zou just for ONE sight seeing point and another few hours ride to another place just for another ONE sight seeing point (the 1.20mins cruise) & shopping.

But why did I choose this itinerary? Well, this is not my first choice you see. I wanna go Kun Ming at the very first place! But few weeks right before the trip, they called and said due to not enough people, the trip has to be cancel and asked me picked another trip. Let's omit how 'pik cik' I was and the bullet I got from mother. I decided to go Guilin as this place is less 'dangerous' yet has a nice scenery (mother's point of view). So, this is my first 'unhappiness' of this trip.

But then since we decided to go trip, must go with a happy mood mah right? So lets forget about it and expecting the trip with a positive mind.

But then hor, Yangtze failed to book the morning flight from Shenzhen to Guilin that resulting us have to spend a day hanging out at ShenZhen and took the 10pm flight the same day! Where to go? Wow, they brought us to 'Lotus Hill' (Lian Hua Shan), climb N steps of staircase to watch the effigy of Deng Xiao Ping. Then, shopping. This is the second 'ganasai' in my heart. But still, I try to be positive coz its just first day of the trip, I don't wanna spoil the remaing days!

So? Fine. I try to enjoy and cheer up mama, when we reached Guilin already midnight and seriously half dead. But we try to have faith that the remaining tour shall be back on track and shall be just fine.
Eh, but AGAIN besides Guilin and Yang Shuo, the remaining sight seeing place all took us few hours ride to reach the destination and its just one sight seeing point a day, then free and easy walk and shop.
Fantastic. All and all is just because they chartered the flight, they made all their customer depart from Guang Zhou. It sucks, seriously.

Last but not least, since the whole plane's passengers are YangTze's customer, I've heard some of their feedback on other itinerary as well, and the feedback are so so only.

Meaning to say, their goodwill has dropped and is not as worthy as compared to few years ago.
You may still wanna consider their other China tour package, but this particular one, you may think twice. I would suggest you to take Pearl Holiday's Guilin trip, my colleagues has quite a good feedback on their Guilin tour. So, good luck!

10 comments:

RealGunners said...

no plans to go to China in the foreseeable future.. luckily..

墨鱼 said...

出国旅游最怕遇上不负责任的旅行社,把整个行程搞砸了,真的是要靠一点运气才行!

[SK] said...

oh what a bad experience!! many thanks for this invaluable info, i will remember this company and blacklist it.. :p

Casendra said...

RealGunner, if didnt go with kids or old folks hor, can try sendiri jalan...

墨鱼,还不是,其实这不算太烂,可能是我的期望过高,只是这个行程真的不敢恭维。。。

Wah SK, don't blacklist them first leh, to be fair to them, I think (really THINK only ok) their other tour still consider ok guah, just avoid this particular Guilin route...and I believe this 'customized' it to cater for the CNY demand...grrr...

YJ said...

Casendra,不好意思,我路过想问问你朋友上次join的珍珠假期真的ok吗?我今天去matta fair,很想签他们的其中一个欧洲团,但是对这间旅行社又不认识,所以又一直不敢要,你懂得啦,欧洲团一般很贵,不好玩就不“dai”啦,看你的blog好像有很多旅游的经验,你有什么好的旅行社介绍吗?非常谢谢你!

Casendra said...

Hey YJ, 上次我跑欧洲是自己走的。 Pearl Holiday 的桂林团做得很不错,但是欧洲就不得而知了。我有和其他团员和一位学姐谈过,他们的意见是,欧洲团可以考虑 Apple 或 Reliance,听讲素质不错。 你再搜索多点意见看看如何? 其实很讲luck的,我选长江是因为它中国团的名声很好,我以前就参加过它的江南团,怎么知道这次还是失望。。。

YJ said...

哇,你很厉害叻,自己去欧洲,看来要去看看Reliance了,Apple好像有点太过贵酱,把我吓到了…刚才去问,只是去瑞士10天(扣买坐飞机剩6/7天吧?)都要超过12千…但是那个Reliance我对它印象不好啊,上次打电话去问价钱,有个女员工说让我等一下她去查一查,然后就放音乐的那种,我等了四五分钟酱,还没有人回来,我就盖了电话想迟些打回去不用浪费钱,怎知道过后我打回去她足足盖了我三次电话一次都没接,很恐怖!无论如何谢谢你啊!感觉上你人真好!呵呵…

Casendra said...

呵呵,我是无聊人一个 :P 有什么可以email给我看看我有什么资料可以和你分享 :) 祝你好运! :) 可以google 看看review, 如果10个有9个讲no 的你可以不必考虑了。。。

YJ said...

嗯!知道了!先谢谢你!^^

Casendra said...

YJ, 今天早上想到另一间, GTT,它的欧洲团听讲也不错。。。

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